Does AUTOLADEN DRESDEN deliver vehicles? Of course we also deliver the vehicle to your door. You simply have to calculate this on a case-by-case basis. We have also delivered vehicles abroad. So just ask us what it costs and we'll certainly find a solution.You bought a vehicle from us and now its damaged? Then go to www.autoladen-dresden.de.There you will find the menu item Service.Go there, fill out the form completely and we will help you very quickly.Why is a used car warranty important? First of all, you should probably know the difference between a warranty and a guarantee.The warranty states that there is no defect or hidden fault in the vehicle at the time of delivery.How can we guarantee this? We have a workshop in the back, where we test drive the car extensively and read out the fault memory by pressing every button. Everything is also documented, simply with the aim of ensuring that you get a good car from us. However, if something should break on the car, this has nothing to do with the warranty. You need a used car warranty that covers such cases and damage accordingly. And most of those who offer such a thing have three or five assemblies insured. And in most cases, the used car warranty does not cover what is broken on the car. It's also usually tied to a garage, costs around 400-500 euros and in the event of a claim, it's simply useless. That's why we opted for one that is really very comprehensive. That means 28 assemblies are included. It covers the engine, gearbox, electrical systems and all the comfort electronics. And the whole thing even includes an independent workshop, because it costs a bit more and is individual for each vehicle. Talk to us about it, but this way you're on the safe side.Can I trade in a vehicle with you? Of course you can trade in a vehicle with us. We try to make this as transparent as possible for you. So we look at mobile for a comparable vehicle and see how it is traded. That we compare apples with apples and not apples with flowers. We look there accordingly to see what the sales price is. Of course, we can't pay a sales price for your car because we have to or want to market it again. In other words, we have a very extensive check that we carry out via our workshop at the back. We have to calculate it in such a way that we include photos, a vehicle reservation and, of course, a test drive for the next customer. And the next day we also have to earn money with it.Do you also redeem old loans? Of course we also redeem an old loan from another vehicle.And if its not quite worth what its worth, you can also transfer the difference to the new financing.Where can I find a defect form? So, you have bought a car from us and now have damage to the vehicle and want to take it to the workshop to have it repaired.Then please go to the Service menu item on our website. There is a defect form there. Fill it out. It will be sent directly to our service department and will be processed quickly.Do I have to come by to buy a car in the Dresden car store? No, you don't have to.Due to the Corona period, we are simply practiced when it comes to this. In other words, we have the option of doing the whole thing by video call. It's possible via WhatsApp and FaceTime, of course. We also have a video online on YouTube. If that's enough for you, plus the price games that we have in the advertisement, then I don't think there's anything standing in the way of a purchase decision.Are our vehicles serviced? As far as possible, they are definitely well maintained.I really make sure that we obviously have good, well-maintained cars.In other words, we check that everything is there beforehand.But in my opinion at least, the actual condition is much more important.In other words, we have a workshop at the back where the car is really put through its paces.We have a 120-point plan that we work through. Every button is pressed. The fault memory is read out. We test drive the car extensively to simply ensure that you get a good car from us.Can I come to the AUTOLADEN DRESDEN workshop for a service after my purchase? Of course, we have a professionally equipped workshop in the back with everything that goes with it, i.e. MOT, oil service, tire change, if there's a brake on it, you can do all that with us. And it might also make sense to come to us, because if you've bought the car from us, then of course you already know the vehicle.Are our vehicles accident-free? As far as possible, we can say that we buy very clean vehicles and no cars with major damage. However, you have to be a bit careful, German case law says that any external influence on the vehicle no longer counts as accident-free. In other words, to put it into practice, you drive out of the gate somewhere and a cyclist crashes into you, which probably won't hurt your car. But the ambulance will probably still come by to pick up the cyclist and record the accident accordingly. So really pay attention to this. Repainting can definitely also be declared as an accident. But in principle, we have clean vehicles in our portfolio for you.Are winter wheels available for the car? Of course, we don't have winter tires or winter wheels for every car, but we can order some at favorable conditions if necessary or we can look in our tire warehouse to see if there is anything suitable.Do you also store winter wheels? Unfortunately, we don't have any space for that in our yard here.
